Customer Service (1-866-822-2246)

We take tremendous pride in the service we provide to our customers from the initial quote request through the life of the service we provide. Our team has over 100 years combined telecom and data experience. Our mission is to provide you with the service that WE expect from the carriers we come in contact with every day. High expectations are not to be taken for granted. We expect it and we deliver.

Provisioning

We want to ensure you that you 'll have confidence in saying that Access2Go is the partner in business that you cannot perform without.

• From the date it becomes an order to the delivery of a working product, every order has a dedicated project manager, without exception.
• We have the knowledge and expertise to speak with your vendors, technicians and key players in your IT departments to solve the smallest or largest of provisioning issues.
• We focus on our customer needs.

Customer Care and Repair

We realize that all companies are not created equal. Some require 24/7 service. Some don't. We don't operate 8-5, Monday through Friday… we're always open and always here for you.

• We work hard to make sure you are happy, satisfied, and ALWAYS, NEVER SOMETIMES, 100% satisfied with what we have done.
• Unlike other carriers, you'll never have to call our NOC (network operation center) and wait on hold for a repair representative. We take pride in our 0 minute wait times. Once a ticket is open you get a direct line to the representative handling your ticket. You never have to call back in and explain your problem again.
• We offer proactive monitoring of all Internet circuits.